Service
Your One Stop HR Concierge
Sometimes HR organizations do not possess the expertise nor experience required to analyze their operations on an ongoing basis to identify pain points to provide continuous improvements. Other times, HR organizations might be dealing with capacity issues despite having tried digitalization, shared services and outsourcing. The list of challenges has yet to be exhausted.
This is where we come in.
HR-As-A-Service is a unique concept where Lighthouse Consulting provides you managed services ranging from back-office work to strategic insights, and everything in between, on an ongoing basis.
We understand that your context and needs are unique. Rest assured – we have flexible engagement models available to enable your HR concierge just the way you want it. Given your requirements, we curate a team with the relevant applicable skills and experience to deliver meaningful results quickly. We prefer to do this on a regular basis rather than in an ad-hoc manner to have our targets aligned with your goals to continuously improve your organization’s HR function.
Review current processes and workflows to estimate the degree of efficiency gains from digitalization. Identify a clear and elegant selection criteria that helps prioritize what matters. Select the right technologies that enable your future Digital HR vision with a clear understanding on the TCO and ROI over years.
Define how various tools should interact with each other in order to realize your digitalization vision. Establish data structures, flow, security, and governance rules to ensure internal and external compliance. Identify ways to create a seamless digital experience despite multiplicity of applications.
Review the cost, quality and productivity of your HR function in context of the expectations from HR. Make a fair comparison against industry peers using leading market benchmarks and analytics. Identify and prioritize areas for improvement and identify the interventions required to operate at full potential.
Manage complex HR technology projects with support from PMP/Agile certified and experienced consultants who understand how to navigate the landscape. Identify risks and issues early and obtain resolutions quicker to help ensure timely delivery. Enable rapid prototyping and swifter testing cycles by leveraging our experience on what works for your business.
Establish change management strategies for your technology deployments that helps ensure end-user adoption, avoiding the creation of and continuality of shadow processes. Identify change impacts from people, process, technology and culture perspectives to execute a bespoke communication plan. Utilise innovative digital methods of training and guidance of end-users to streamline and simplify the adoption journey.
A recognizable and loved brand is one of the most valuable assets a company owns. In fact, 59% of customers prefer to buy products from brands they know. How do you become a sought-after brand with endless sales and raving fans? By identifying your promise to a customer or client. The challenge is communicating a clear and cohesive message.